toUnknown

Terms & privacy

Last updated 6 August 2026. Plain language, because the alternative helps no one.

Who you are contracting with

toUnknown is run by DYN, its founder and first teacher, and is established in Spain. Card payments are taken by Stripe Payments Europe, Ltd. on our behalf; the charge on your statement comes from Stripe, not from a third party you have never heard of.

Everything here is governed by Spanish law. If you are a consumer, none of this removes the protections of the law where you live, and you keep the right to bring a claim in your own courts. The EU online dispute resolution platform is at ec.europa.eu/consumers/odr.

Write to tounknown.com@gmail.com for anything at all — a refund, your data, a complaint, the registration details. It reaches a person, and one email is enough to start any of the processes described on this page.

Your right to change your mind

If you live in the EU or the UK, you have 14 days from the day you buy to cancel for any reason and get all of your money back. You do not need to give a reason. Write to tounknown.com@gmail.com and we will refund within 14 days, by the same method you paid.

One exception, which the law requires us to state plainly: digital content delivered immediately. When you start a paid course inside the 14 days, you are asking us to begin straight away and you accept that doing so ends the automatic right of withdrawal for what you have already listened to. In practice we do not stand on this — if you ask for a refund inside 14 days we give it, whether or not you have listened. We would rather be fair than technically correct.

The $108 Founding membership is a one-time purchase and carries the same 14 days.

What this is

toUnknown offers guided meditation courses rooted in living contemplative traditions. It is education and practice — not medical or psychological treatment. If you are unwell, in crisis, or under a clinician's care, speak with them before beginning intensive practice. Meditation can surface difficult material; please practise with care and stop if you need to.

Your account

We sign you in with a link sent to your email — there is no password to lose. Keep access to your inbox secure, since anyone holding it can reach your account. You may ask us to delete your account and everything attached to it at any time by writing to tounknown.com@gmail.com.

If you lose access to your email

There is no password here, which means the address you sign in with is your account. That is why there is no "forgotten password" link — there is nothing to reset. It also means that if you lose the inbox itself, no automatic process can let you back in.

It is not lost, though. Write to tounknown.com@gmail.com from any address and tell us what you can: the old address, roughly when you started, which Paths you had opened, and — if you have ever paid — the receipt or the date of the charge. That is enough for us to recognise you, and we will move your account to a new address by hand, with your practice and membership intact.

One thing worth knowing if you sign in with Google: for most people the Google account and the email account are the same account, so it is not a second way in. If that worries you, write to us and we will note a recovery address against your account.

What we store, and why

• Your email address — so you can sign in and so your practice follows you between devices.
• Your name and date of birth — asked once when you join, so that a person who has lost their inbox can be told apart from someone else of the same name. Nothing else uses them, and the name is the only one anybody else ever sees.
• Your practice record — which tracks you have sat, for how long, and which have opened. This is what makes progress persist; it is never sold, shared or used for advertising.
• Payment records — if you become a member, Stripe processes the payment and holds the card details. We only keep the customer reference and the date your membership runs to. We never see your card number.

Data lives in Supabase (Postgres) and on our own server. Audio is served only to signed-in members through short-lived links. We do not run advertising, and nothing here follows you across other sites. For page counts we use Umami, which sets no cookies and records no personal data — only which pages were opened, and from roughly where.

Membership and dāna

The Vipassana Path's first course is free and stays free; every other Path opens with free introductions. Membership opens the rest of the library. Subscriptions renew until cancelled and you can cancel any time — access continues to the end of the period you have paid for. If a subscription charge was a mistake, write to us and we will refund it — see your right to change your mind above, which covers one-time purchases too. Dāna given freely, over and above a membership, is a gift and stays given.

The guided circle is capped at thirty people. If it is full, checkout will tell you so rather than take your money — write to us and we will hold the next seat.

No one is turned away for money. If the cost is a barrier, write one honest paragraph to tounknown.com@gmail.com and we will open the library for you.

The recordings

The guided meditations, their texts and recordings remain the property of toUnknown and their teachers. They are for your own practice. Please do not redistribute, re-upload or resell them. The traditions themselves belong to no one — the recordings are simply our work.

Children

toUnknown is for adults. The Kids & Family grove is made for children to sit with a grown-up, on that grown-up's account — we do not knowingly hold accounts for anyone under 16. If you tell us a date of birth that says otherwise, or we learn that an account belongs to a child, we will close it and erase what is attached to it. A parent or guardian who wants a record removed need only write, and we will act the same day.

Your rights over your data

DYN is the data controller. We hold your email because you asked us to sign you in, your practice record because it is the product, and your payment reference because the law requires us to keep proof of a sale. We keep the first two until you ask us to stop, and invoice records for the six years Spanish tax law requires.

You may ask what we hold about you, ask for a copy, ask us to correct it, ask us to erase it, or object to any of it. One email is enough, and we will act within 30 days. If we get it wrong you may complain to the Spanish data protection authority, the AEPD, or to the authority in your own country.

Photography

The retreat photographs are our own, taken during Vipassana practice in Burma. The children's collection image is by Seljan Salimova on Unsplash, and the Sangha photograph is by Dillon Wanner on Unsplash. Both are used under the Unsplash licence.